Excellence in Asset Servicing

As financial product innovation and the array of security types increases, there is an added element of complexity that providers of securities services must cater for.

Clearstream’s strategy is based around four pillars - service, efficiency, innovation and partnership with customers.

Clearstream’s understanding of this complex arena enables delivery of superior asset servicing quality that meets the highest industry standards. Continuous investment demonstrates Clearstream’s commitment to develop its service offering.

In the area of Corporate Actions, Clearstream has set itself measurable goals that include:

Same-day-as-market corporate action notification
Same-day-as-market corporate action deadlines
Same-day-as-receipt settlement of corporate action proceeds
Industry-leading proactive support for corporate actions
Easy access to timely, relevant, reliable and complete information

For income related activities, Clearstream’s targets include ‘best-in-class’ achievement levels for the pre-advice of income payments and the payment of the correct amount on the correct value date.

In addition, Clearstream continually improves its services to offer:

Support for market standardisation (SWIFT, STP)
Pro-active exception management support
Automated Income and Corporate Action compensation
Comprehensive Tax Services

Clearstream measures and shares the results of its performance against these targets with customers.