Welcome to Clearstream. Part of Deutsche Börse Group

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Billing Portal
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The Clearstream Billing Portal provides easy online access to your invoices, including billing history dating back to October 2003.

Once an invoice has been dispatched by mail it can be accessed directly via the Billing Portal, thus enabling customers to review their invoices at an earlier date. In addition, all invoices can be downloaded from the Billing Portal in PDF and XML format, and are continually updated to reflect the payment status.

Clearstream Banking currently sends paper invoices to customers on a monthly basis and will continue to do so until further notice. Customers are kindly requested to use the Billing Portal instead of asking Clearstream Banking to mail duplicate invoices to a second address, a service that will be discontinued during the third quarter of 2007.

How to Subscribe

Customers are requested to follow the guidelines on how to subscribe to the service given herebelow.

Pre-requisite to applying for online access:

  • Appointing a Central Coordinator

    The Central Coordinator is the contact person for all subscribers to the service in the same institution and must approve each application for subscription to the service. Customers must fill in an application form appointing a Central Coordinator; have the application form countersigned by two authorised signatories and mail the original form to the address indicated. For legal reasons, customers must appoint one Central Coordinator per legal institution to support the process of the allocation of a User-ID for the Billing Portal.

     

  • Applying for a subscription

    The intended user must fill in an application form. The form must be signed by the user and by the Central Coordinator. For legal reasons, the subscriber must specify the accounts for which he requires access to invoice data. If a subscriber requires access to invoice data for both CBL and CBF accounts, two separate application forms must be filled in, and signed by the respective CBL or CBF Central Coordinator. If the Central Coordinator CBL and CBF is the same person, one user application form can be accepted for CBL and CBF.

     

  • Signing the Terms of Use

    The Terms of Use are on a company level. The Terms of Use have to be countersigned by two authorised signatories. If a company applies for more than one users it's sufficient to complete one Terms of Use form.

     

  • Originals of both the “Application form for Billing Portal of Deutsche Börse AG” and the “Terms of Use” must be mailed to the address indicated on the documents.

If access to the invoice data for additional accounts is required for existing users after the original application(s) have been sent, the subscriber must send a request via e-mail to billing-portal@deutsche-boerse.com.

Accessing the Billing Portal

Upon receipt of valid application form(s) and Terms of Use, Clearstream Banking sends a User-ID to the intended user named on the application form, via the e-mail address noted on the application form. A password to access the Billing Portal is sent via registered mail to the attention of the intended user at the postal address given on the application form.

 

 
Contact
Customer Service
E-Mail: billing-portal@deutsche-boerse.com
Attachments
Title Type Size
Billing portal terms of usepdf74 KB
Application form Central Coordinator CBLpdf119 KB
Application form Central Coordinator CBFpdf92 KB
Application form to access the Billing portalpdf96 KB
Billing portal user guidepdf447 KB
Related Links