Business Continuity Management: Systems unavailability test date - update

28.09.2017

Note: This information originally published on 12 September 2017 was updated with a new timeline. Changes have been highlighted.

It is Clearstream’s philosophy to constantly improve products and services. This also applies to the Business Continuity Management programme. As part of this programme, we will again be offering customers the possibility to participate in our Business Continuity Management (BCM) test planned for

Saturday 30 September 2017

On that day, we shall simulate the unavailability of one of Clearstream’s production data centres. During the course of the test, Clearstream systems will be run in contingency mode, which will apply also to the real-time processing (RTP) period. Customers will have the opportunity to participate in the test between 13:00 and 15:00 (CEST) to validate their connectivity and processing.

All data input during the test will be processed. Normal processing will continue with the RTP period starting at 21:05 (CEST) Sunday 1 October 2017.

In view of the circumstances of the test, all timings quoted here can only be approximate.

Timeline of events

Normal processing

Friday 29.09.17

20:00

  • End of RTP value date 29.09.17
  • Any instruction received as from this point will be processed in the RTP period running on Saturday.

Both data centres

Start of test

Saturday 30.09.17

07:00

  • Shut down and isolate completely the designated “Disaster” data centre, that is, only one data centre (“Remaining” data centre) is active during the open BCM test window.

Remaining data centre

 

13:00 – 15:00

  • Applications will run in the remaining location.
  • Open window to test connectivity with the remaining location.
  • Open window to receive customer instructions to be processed in the remaining location within the RTP period (value date 02.10.2017).
  • Customers can extract the reports.

Remaining data centre

Saturday 30.09.17

15:00

  • End of Test. Data centres switch back to normal configuration with no further access for the rest of the day.

Both data centres

 

End of test

Sunday 01.10.17

21:05

  • Start of RTP period value 02.10.17

Both data centres

Customers who would like to participate in the test are kindly asked to provide a contact person that can be reached if necessary. Please indicate the name, telephone, fax and email details of this person.

Customers can also consider using their own backup site.

More information is available in the Questions & Answers document which is provided below for Premium Users only.