Client Services satisfaction survey 2017

Berthold Kracke, Head of Group Client Services & Administration invites you to take part

29.09.2017

Understanding your experience of working with Clearstream is essential to how we shape our future services and gives us the opportunity to fully focus on your needs.

As you know, every year we carry out our own Client Services satisfaction survey: an opportunity for you to give us valuable input into future improvements to our service levels.

Last year more than 1,200 completed surveys were received and analysed and have shaped our ongoing enhancement pipeline.

This year we hope to receive even more feedback and encourage you to take the time to complete our 12th annual survey.

Your honest and candid opinion is crucial for the future development of services designed with your needs in mind.

Completing the survey only requires a few minutes. We kindly ask you to answer a few questions relating to your experience with Clearstream's Client Services representatives and with Clearstream's products and services.

Client Services' regular contacts will receive an invitation via email with a link in order to complete the survey.

Should you have any questions concerning the survey, please contact your usual Client Services team.

We look forward to receiving your comments and then working with you to improve the service that we deliver to you, ensuring that we continue to meet all of your expectations to your highest satisfaction.

Thank you in advance for your time and interest.