Privacy Policy

Clearstream Banking S.A. (1) appreciates the importance of personal data. As with all our business processes, the protection of your privacy when processing personal data is an important concern to which we pay special attention. Personal Data are collected, processed and used in accordance with the data protection regulations of the Grand Duchy of Luxembourg.

Please note that this website may include, however, links to other websites, which are not covered by this privacy policy.

Collection and processing of personal data
In most cases, when visiting our website, our web server logs the address of your internet service provider (IP), or the name of the website, from where you are connecting to us, the date and time of your visit.

Access to protected areas of this website is limited to members of Clearstream customer groups. Access requires the one-time submission of personal data as part of a user registration process. In this case the collection of the required personal data takes place at your instigation. These details remain under your control at all times via the “My Profile” facility. Your user account can be viewed or modified at any time by you, the account owner.

Use and disclosure of personal data and specification of purpose

We will ensure your privacy and we will not disclose or sell your personal data to third parties, outside Deutsche Börse Group.

This privacy policy refers to all your personal data regardless of whether they are collected automatically or with your prior consent. We only use your data for internal, statistical purposes, to answer an inquiry or to provide a requested service.

Notwithstanding the previous paragraph, Clearstream might have to disclose your personal data in cases where it is required by the applicable laws.  This could be the case, for instance, if there is a suspicion of a criminal offence or the abuse of our services offered on the webpage. In this event, we shall be entitled to transfer your personal data to the criminal prosecution authority. Otherwise, your personal data will be stored exclusively in our database and on our servers, or on those of our commissioned data processing providers which are bound to Clearstream by confidentiality and data protection agreements, unless you were notified that the respective personal data is shared with other companies such as cooperation or advertising partners on condition that you explicitly agreed to such transfers of your personal data.

Use of Cookies

Please be informed that Clearstream does not use cookies for its website.

Data Security

Clearstream and our web operator (]init[ AG für digitale Kommunikation Köpenicker Str. 9 10997 Berlin) use appropriate technical and organizational security measures in order to protect the data we have under our control against accidental or intentional manipulation, loss, destruction as well as access by unauthorised persons. Our security procedures are continually enhanced as new technology becomes available.

Right to information and other rights

You may review your personal profile with us at any time by first logging in, then clicking on the “My Profile” link. This will display all registered details, which you may alter or delete at any time.
Upon written request, Clearstream will inform you by letter if and what personal data we store as defined by the applicable law. If such data is incorrect despite our effort to keep data correct and up to date, we will correct that information at your request.

Further information

If you have further questions regarding data protection and privacy of your personal data at  Clearstream  please contact:

Data Protection Official
Clearstream Banking S.A.
L-2967 Luxembourg or send an email to: dataprotection@clearstream.com

If you have further questions regarding data protection and privacy of your personal data at Clearstream Banking S.A. Singapore Branch please contact:

Nina Poppinga
Data Protection Official
Clearstream Banking S.A. Singapore Branch
9 Raffles Place
#55-01 Republic Plaza
Singapore 048619
Republic of Singapore
Telephone: +65 65971623

or send an email to: dataprotection@clearstream.com.

 

  1. Clearstream Banking S.A. having its registered office at 42, avenue John F. Kennedy, L-1855 Luxembourg, and registered with the Register of Trade and Companies of Luxembourg under number B.9248 is referred hereinafter as “Clearstream”.