Spain: Simplified reclaim procedures - Reminder




customers are reminded that, when applying for quick or standard refund of withholding tax on income from Spanish securities processed via our Spanish depository and sending their duly completed spreadsheet, password-protected, by email to, they must send the password and the customer instruction to use the spreadsheet separately via CreationOnline or SWIFT free-format message. Further details are available in our Announcement A13033 dated 28 February 2013.

We observed that most of the SWIFT messages received only contained the password with no other reference to the related email which may lead to difficulties in identifying the related spreadsheet.

Effective immediately, any CreationOnline or SWIFT free-format message including only the password without the instruction, as described below, will automatically be rejected by Clearstream Banking1.

Impact on customers

Customers are requested to clarify their request within the CreationOnline or SWIFT message by adding the following wording:

  • Attention: PTS Tax Services
  • Market: Spain
  • Type of refund: Quick or Standard
  • Please find hereafter the password to open our breakdown spreadsheet sent to your attention by email on (date and time) from the email address (email address of the sender)
  • Password:

Clearstream Banking must receive the information by the deadlines prescribed for each procedure in the Market Taxation Guide – Spain..

Further information

For further information, please contact the Clearstream Banking Tax Help Desk, Clearstream Banking Client Services or your Relationship Officer.
1. Clearstream Banking refers collectively to Clearstream Banking S.A., registered office at 42, avenue John F. Kennedy, L-1855 Luxembourg, and registered with the Luxembourg Trade and Companies Register under number B-9248, and Clearstream Banking AG (for Clearstream Banking Frankfurt customers using CreationOnline), registered office at 61, Mergenthalerallee, 65760 Eschborn, Germany and registered in Register B of the Amtsgericht Frankfurt am Main, Germany under number HRB 7500.