Overview

Clearstream, together with Deutsche Börse Market Data + Services, has a long tradition of offering open and innovative business solutions. Thanks to the economies of scale achieved together with our parent and sister companies, we can offer an attractive portfolio of robust technology solutions to meet the needs of customers within the national and international financial services industry. We invite you to benefit from our expertise, quality standards and reliability.

Expertise

We have been building technology to support our financial services processing since the early 1970s. Customers choose us to manage their mission-critical services because we understand their demands and work closely in partnership with them from day one of the relationship. Our customers benefit from tailor-made service levels and pricing solutions, a dedicated and multilingual service desk based in Luxembourg and robust failover and disaster recovery solutions.

Quality

Our commitment and dedication to quality is reflected in our stringent internal processes and procedures. Our IT operations, development, project and IT security management processes are certified by Det Norske Veritas (DNV), one of the world's leading accredited certifying bodies, as meeting the requirements of ISO 9001:2008/TickIT for Quality Management and ISO/IEC 20000-1:2011 for IT Service Management.

Reliability

High systems availability combined with around-the-clock support and robust disaster recovery solutions make our service extremely reliable. Clearstream Services has the status of Professionnel du Secteur Financier (PSF) awarded by the Luxembourg Ministry of Finance, which requires that our IT hosting and managed services activities are regulated by the Luxembourg regulatory body, the Commission de Surveillance du Secteur Financier (CSSF).