Subscription pack CBL

Enhanced proxy voting services


Attached below, you can find the subscription pack for our enhanced proxy voting services provided in conjunction with Institutional Shareholder Services (ISS).

The subscription pack consists of:

  • The subscription form
  • Appendix 1 - Contact and signature details
  • Appendix 2 - Terms and Conditions
  • Appendix 3 - Power of Attorney, should you wish to appoint an agent.

To benefit from the enhanced service, please complete these documents and return them to:

Clearstream Banking S.A.
Banking Operations
42, Avenue JF Kennedy
L-2967 Luxembourg

After signature validation they will be forwarded to ISS to receive key information for customer setup in ISS’ proprietary system and the user interface ProxyExchange™.
Migration to the enhanced service is normally scheduled once per month. Documentation needs to be received in hardcopy by Clearstream two weeks in advance. One week before migration, the following prerequisites need to be fulfilled:

  • Documents complete and approved
  • BIC key exchange with ISS successful (where applicable)
  • Completion of setup with ISS confirmed to Clearstream by customer

To discuss your platform training requirements please contact your Clearstream Banking Relationship Officer or send a request to

Note: In order to assist customers who may not be able to subscribe to the enhanced service, we will retain a basic direct Clearstream service. Since March 2012, notifications through this service are charged. Customers not wishing to avail themselves of either service (Clearstream enhanced service via ISS or the basic direct Clearstream service) have the option to deselect MEET, XMET and CMET notifications through their Creation Online subscription. For assistance with opting-out, please contact Clearstream Customer Services or your Relationship Officer.