CreationOnline: Decommissioning final phases


Further to Announcement A23036, Clearstream Banking1 informs customers

that the final phases of the CreationOnline decommissioning will take place on the following dates:


Decommissioning steps

28 January 2023

Query/Manage scheduled reports permission

CreationOnline Read-Only mode availability on Sundays

25 February 2023

Download generated reports permission (all channels, all formats)

Message Exchange module

All remaining Xact File Transfer users will be imported into Xact Web Portal and shown in the File Transfer User Management screen.

This does not impact the ability to use the Xact File Transfer certificate or login to the Xact File Transfer platform.

31 March 2023

CreationOnline will be completely decommissioned

Taking the above into account, Clearstream Banking strongly recommends that customers import all remaining scheduled reports from CreationOnline to Xact Web Portal as soon as possible.

Xact Web Portal tutorials

Xact Web Portal training videos can be viewed on the Clearstream website under Xact Web Portal Tutorials.

Further information

More information on Xact Web Portal can be found on the website.

For further queries related to the CreationOnline decommissioning or the migration process to Xact Web Portal, please contact the Connectivity Helpdesk.


1. Clearstream Banking refers collectively to Clearstream Banking S.A., registered office at 42, avenue John F. Kennedy, L-1855 Luxembourg, and registered with the Luxembourg Trade and Companies Register under number B-9248, and Clearstream Banking AG (for Clearstream Banking AG customers using Creation Accounts), registered office at 61, Mergenthalerallee, 65760 Eschborn, Germany, and registered in Register B of the Amtsgericht Frankfurt am Main, Germany, under number HRB 7500.