Canada: Physical security processing services - update


Following Announcements and A20039 and A20066, Clearstream Banking’s1 custodian, RBC Investor & Treasury Services (RBC I&TS) has been informed by CDS, the Canadian Depository for Securities, that their physical security processing window services in Toronto, Montreal, Calgary and Vancouver will remain closed.

RBC I&TS has advised that they will continue to work directly with transfer agents to help meet Clearstream Banking’s customer requirements. RBC I&TS mailroom hours are from 09:00 to 16:00 Eastern Time (ET), Monday to Friday. However, processing times for physical securities will be longer than usual.

Further Information

For further information, customers may contact Clearstream Banking Client Services or their Relationship Officer.


1. Clearstream Banking refers collectively to Clearstream Banking S.A., registered office at 42, avenue John F. Kennedy, L-1855 Luxembourg, and registered with the Luxembourg Trade and Companies Register under number B-9248, and Clearstream Banking AG (for Clearstream Banking AG customers using Creation Accounts), registered office at 61, Mergenthalerallee, 65760 Eschborn, Germany and registered in Register B of the Amtsgericht Frankfurt am Main, Germany under number HRB 7500.