Enhanced invoice services: Decommissioning of paper invoice annexes and introduction of electronic reports
Clearstream Banking1 would like to inform customers that it will decommission the use of paper invoice annexes, effective
March 2017
This is part of Clearstream Banking’s continued efforts to enhance its services and will help to reduce the environmental impacts of its invoice services.
Impact on customers
Clearstream Banking currently provides customers with monthly invoice annexes in paper form, sent by post, free of charge to the customer.
From March 2017 (exact effective date to be confirmed in due course), Clearstream Banking customers can receive monthly reports (including main invoice and the annexes) in electronic form, provided that they have access to the Clearstream Billing Portal.
Further details on the format of these new reports will be published in due course.
Clearstream Banking encourages customers to use the Clearstream Billing Portal. As from July 2017, customers wishing to continue receiving main invoices in paper form by post will be charged EUR 20 per month, applied for each invoice (invoice annexes will no longer be sent in paper format).
To sign up to the new electronic invoicing service, customers are kindly requested to complete and return the attached form to Clearstream Banking S.A., Attn: NCSC Account Administration, L-2967 Luxembourg.
Note for customers without Billing Portal access
The Clearstream Banking Billing Portal provides easy online access to invoices. Its use is free of charge.
To benefit from Clearstream Banking’s electronic invoicing, customers must have access to the Clearstream Billing Portal by subscribing to the portal using the attached application form which requires a customer central coordinator to be nominated.
Clearstream Banking will discontinue the sending of main paper invoices once the customer has obtained its access to the Billing Portal and has completed the attached Electronic Invoicing application form.
New procedure for customer central coordinators
Effective January 2017 (exact date to be confirmed in due course), the central coordinator – named by the Clearstream Banking customer in their application to use the Clearstream Banking Billing Portal, will be able to manage access rights on behalf of their institution and to appoint the users requiring access to invoices and reports.
Further information
For further information, please contact the Clearstream Banking Client Services or your Relationship Officer.
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1. Clearstream Banking refers collectively to Clearstream Banking S.A., registered office at 42, avenue John F. Kennedy, L-1855 Luxembourg, and registered with the Luxembourg Trade and Companies Register under number B-9248, and Clearstream Banking AG (for Clearstream Banking Frankfurt (CBF) customers using CreationOnline), registered office at 61, Mergenthalerallee, 65760 Eschborn, Germany and registered in Register B of the Amtsgericht Frankfurt am Main, Germany under number HRB 7500.
