Client Services satisfaction survey 2024


Matthias Stephan-Wesslin, Director, Head of Client Services

Understanding your experience with Clearstream is essential for us to shape the client journey in your best interest.

As you know, every year we carry out our Client Services satisfaction survey and this is the opportunity for you to share your valuable input to further improve our service levels. The survey gives us a welcome opportunity to receive a consolidated, current and in-depth feedback that focuses on your needs.

We highly encourage you to take the time to complete our 18th annual survey. Your honest and candid opinion is crucial for the future development of services designed with your needs in mind.

Completing the survey only requires a few minutes. We kindly ask you to answer questions relating to your experience with Clearstream's Client Services representatives and with Clearstream's products and services.

Should you have any questions concerning the survey, please contact your usual Client Services team.

We look forward to receiving your comments and then working with you to improve the service that we deliver to you, ensuring that we continue to meet all of your expectations to your highest satisfaction.

Thank you in advance for your time and interest.