CBF Fileservice migration to ClearstreamXact ‒ Frequently asked questions (FAQs)
Note: This list of FAQs originally published on 24 January 2023 has been supplemented by the new items 19 to 24.
Detailed information on the scope elements, the implementation and migration approach as well as customer readiness activities is available in Announcement D22076.
- Is the connectivity tool LIMA File Transfer affected by the CBF Fileservice migration to Xact Web Portal?
No, different delivery channels are used for the distribution of reports. The removal of the DBAG online portal for downloading reports does not require any changes to the automated message flow via CBF LIMA. - At the moment, there are no fees to be paid for the files provided through the CBF Fileservice. Will this change with the CBF Fileservice migration to Xact Web Portal?
Customers who already use Xact Web Portal can continue to access the files free of charge via Xact CBF File Service. - How are accounts authorised for use in Xact Web Portal that are currently only set up in the CBF Fileservice?
The account can be added to an existing Organisational Unit (OU), or a new OU needs to be created in Xact Web Portal. - How do customers apply for access to ClearstreamXact?
These customers need to contact their Relationship Manager so that the related application form can be provided to Clearstream. - How do customers apply for access to CBF Fileservice?
These customers need to complete an application form which will be available under Information Reports. Option to be chosen is NEW. - How long does the Xact Web Portal onboarding process take?
This may take up to six weeks, depending on the already existing infrastructure, for example, the Xact Organisational Unit (OU) already existing. - How can access to the testing environment (OCCT) for Xact CBF File Service be requested?
Application for an access to the ClearstreamXact simulation environment OCCT is done by completing the related Xact Application form with a comment SIMULATION on it. The form is to be sent to connect@clearstream.com. - How do customers change (for example, subscribe to additional reports) or cancel their CBF Fileservice access?
The related application form will be available under Information Reports. Option to be chosen is MODIFY or DELETE. In the near future, reports can be cancelled or subscribed for via Xact Web Portal. - How do users get access rights to the Xact CBF File Service?
For the migration on 2 May 2023, the Xact Organisational Units (OU) with accounts set up today for the CBF Fileservice will be assigned with the new service under the Reporting menu. The new CBF File Service rights will be available under Reporting and is to be distributed by the customer’s administrator to the users who will retrieve the CBF files and reports. - Can customers check themselves who currently has access to their accounts in the CBF Fileservice?
If necessary, a request must be sent to T2S-Support@clearstream.com or to secuadmin@deutsche-boerse.com. - How can reports be retrieved that are no longer available in the CBF Fileservice or via Xact Web Portal after the end of the retention period?
Historical reports that cannot be retrieved anymore via the portal, can be ordered via connect@clearstream.com. This service will be charged. The request to the Connectivity Help Desk must contain the following details:
- CBF account number: XXXX 000
- Report name as defined in Xact Web Portal
- File name related to the description in Xact Web Portal
- Date / period: DD.MM.YYYY to DD.MM.YYYY - Does Clearstream support a customer simulation?
For the Xact CBF File Service, there will be a guided simulation from
27 February to 24 March 2023. The registration form for the simulation was published along with the Simulation Guideline. Latest news was presented on 14 February 2023. - Who can be contacted if support is needed during Customer Simulation?
During the execution of the Customer Simulation period from 27 February to 24 March 2023, please use the following contacts should you have questions:
If you want to update the settings in IMS23 environment:
Connectivity Support team via email to connect@clearstream.com
If you want to update the settings in OCCT environment:
Connectivity Simulation team via email to connect-test@clearstream.com
If you want to raise functional questions:
Email to T2S-Support@clearstream.com Starting 2023, the year-end statements will be provided via Xact Web Portal. Via which account can the reporting be retrieved?
Year-end statements will be provided to the technical receiver account defined for the CBF account master. It is important that the technical receiver account is allocated to the Xact configuration for the “Default Account” maintained for the respective Organisational Unit (OU). If the technical receiver account is not listed yet, please contact the Connectivity team.The migration is planned for the business day 2 May 2023. When will the service be technically introduced?
The technical activation is planned on Saturday, 29 April 2023 after the successful completion of the regular CBF Operational Day for Friday,
28 April 2023.By when will the HOST Fileservice be technically decommissioned?
The decommissioning activities for production and testing are aligned. After 30 June 2023, the service will not be supported any longer via the Deutsche Börse AG web portal.Does Clearstream support the transmission of IMS23 test files to OCCT?
Yes, the files will be created and transmitted for Customer Simulation activities.- Is the file name for the Taxbox Routing Table available to customers before the business launch?
In general, via Xact Web Portal, customers can retrieve data by using the report name. The file name will be shown in the list details with the generic job number *02.JO680101.*. Can any CBF account master be used as a technical receiver account for the Xact CBF File Service?
No, only CBF account masters that are flagged as T2S eligible can serve as a technical receiver account.Rights management: Must each user still be granted a permission for each single list/report?
No, the new rights management is based on the authorisations of the OU and the user. If the user has the permission to download lists/reports via Xact CBF File Service, they can retrieve all lists/reports that have been set up for the technical receiver accounts of this OU.If a number of CBF account masters have the same technical receiver account, how are the reports displayed in Xact Web Portal?
This depends on the settings in the CBF Fileservice:
- If a customer has selected a 1:1 assignment, i.e. one file is created per account master, these files are displayed 1:1 in Xact Web Portal.
- If an n:1 assignment has been set up, a file containing all information about the assigned accounts is available in Xact Web Portal.If reports for several CBF accounts are provided in one file, how can the affected account numbers be identified?
As previously in CBF Fileservice, to identify the account masters for which reports are stored in a file, this file must be opened.Is there a naming convention for the file name of year-end statements?
The account for which the year-end statement was created can be identified by the file name, which is composed of the following items:
KS = abbreviation for CBF account master +
XXXX = technical receiver account +
01 = system variable +
Job number = JI22A013 (CASCADE account) or JI22C013 (CBF-i (Creation) account) +
KS = abbreviation for CBF account master +
YYYY = account number of account concerned
Example: KSXXXX01.JI22C013.KSYYYYWhy can the result of a query in the “delivery date” column of the list view differ from the time period specified in the query?
Some reports must be approved by Clearstream Operations before they are made available to customers. In this case, the “delivery date” does not correspond to the day of report generation, but to the day of release, which corresponds to the start of the retention period.